Question 1

Do you do 1 night stays?

Answer

I'm afraid unfortunatley we're unable to offer 1 night stays, our pods have a 2 night minimum.

Question 2

Do you allow dogs?

Answer

Unfortunatley we aren't able to welcome pets on site.

Question 3

How do I book?

Answer

To book a stay with us, simply click the 'BOOK NOW' button at the top of the page or go to our Bookings page for more info.

Question 4

Do each of your pods have hot tubs?

Answer

They do! We're pleased to say each of our pods have exactly the same specification and all have private hot tubs.

Question 5

Can I add extras after I've booked?

Answer

Yes, you can. Simply pop us an email hello@wellingtonfarmglampingbreaks.com and we'll be happy to help you.

Question 6

I have a Covid related question.

Answer

Please see our dedicated Covid FAQ'S

Question 7

What time can I check in?

Answer

Check in is from 4pm on your day of arrival.

Question 8

What time is check out?

Answer

Check out is strictly by 10am on the day of departure.

Question 9

Can i book an earlier check in or later check out?

Answer

Unfortunatley we're unable to offer earlier check ins or later check outs at the moment due to turn around times.

Question 10

Can I pay a deposit when booking?

Answer

A non refundable deposit equal to 25% of the stay is required on booking if the booking is more than 28 days away. If the stay is 28 days or less at the time of booking, the full amount will be required.

Question 11

When do I pay the balance?

Answer

The full booking balance must be paid at least 28 days before arrival, we will email you when the balance is due with a payment link.

Question 12

What is your refund/cancellation policy?

Answer

If a booking is cancelled less than 28 days before arrival then a charge equal to the full booking amount will be made. If the booking is cancelled 28 or more days before arrival then a charge equal to 25% of the stay will be made. In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged. For full details please see our Terms & Conditions https://www.wellingtonfarmglampingbreaks.com/booking-terms-conditions For COVID related cancellation questions, please see our Covid FAQS https://www.wellingtonfarmglampingbreaks.com/covid-19-faqs

Question 13

What do you provide?

Answer

We provide a lot of what you'll need, but not everything. Bedding & Towels Kettle & Toaster Pots & Pans Glasses & Crockery Cutlery & Utensils Bath robes x 2 Hair Dryer Toilet Rolls Cleaning starter pack (dish cloth, sponge, washing up liquid & a black bin liner). Tea Towel Complimentary Toiletries

Question 14

Are hot tubs included in the price?

Answer

All of our pods have a hot tub and are included in the price you pay.

Question 15

Is there Wifi?

Answer

We're pleased to say we do have Wifi on site :)

Question 16

Can we have visitors on site?

Answer

Unfortunately not, no additional family or friends are allowed on the site unless previously agreed. This is to ensure we meet all of our legal obligations with regards to track and trace, fire safety and for the safety of all of our guests.

Question 17

Are the pods heated?

Answer

Each pod is insulated and heated :)

Question 18

How many people do your pods sleep?

Answer

Our pods can sleep up to 4 : they each have a double bed suitable for 2 adults and a small sofa bed which is suitable for either 1 adult or 2 children. We can also pop a travel cot in as well for an additional infant free of charge.

WELLINGTON FARM GLAMPING BREAKS

Frequently asked questions